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Zoom no convierte la grabación a mp4

Giardino23
Newcomer
Newcomer

‎2023-01-10 09:23 PM

Hola tengo dos grabaciones que no se convirtieron al finalizar la reunión y, aunque hago doble clic sobre los archivos no se convierten. Probé grabar una nueva y esta sí se convirtió. ¿Cómo puedo recuperar esas dos grabaciones? Desde ya agradecida

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