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Zoom new version update error

Suresh
Newcomer
Newcomer

‎2021-08-16 10:24 PM

When I update my zoom app to new version ( 5.0.4 to 5.7.5) . It is not connect the Mic & Cam ( Inbuild on my Lap). But those are properly working in old version. And its also Zoom app also stuck when it update the new version. Is there option to keep the old version for its working, stopping updates.  ( Because automatically asking the update & update the app).

My laptop - HP ProBook - 440 G5

Windows 10 pro version -1803.

Suresh_0-1629177729582.png

 

My  email - sureshabaya@gmail.com

 

 

2 REPLIES 2

AARUSHIGUSAIN
Newcomer
Newcomer

‎2021-08-16 11:17 PM

That's not a problem with the updated version. You must check your speaker and microphone if they are connected properly or not.

0 Likes

Suresh
Newcomer
Newcomer
In response to AARUSHIGUSAIN

‎2021-08-17 07:03 AM

Properly connect. Because Old version it is working. Unable to check the zoom new version app it is sucked when every time open. Other apps no issue. ( teams & skype)