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Zoom AI Companion2024-01-17 03:24 PM
I am a participant. (on Zoom meetings 2 years). I can show my Profile picture or a Black screen with my Name. Some setting must be wrong (?this is where I need help) does not show me Live or in Real Time. Everybody else in the meetings have all 3 options and can go back & forth between screens. This happens on my Computer Windows 11.
Please help on this. TIA
2024-01-22 02:07 PM
Check video settings to be sure you can see yourself. Check to see if you are hiding self view.
https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068249
2024-01-23 08:46 AM
Hi @MonahH welcome to the community! Were you able to look into the KB that @storyhub suggested? Was this setting checked perhaps?
Here are a list of Video settings that maybe giving you that experience.
Let us know if you're still having issues or how else we can help! 🙂
2024-01-24 03:18 PM
Boxes not checked. Just got off a meeting no luck.
Will try another meeting to see if I can make adjustments.
2024-01-24 03:16 PM
Still cannot see myself live.
2024-01-24 03:37 PM
Hello,
Please join this Zoom test meeting and follow the on screen prompts
Regards
If my reply helped, don't forget to click the accept as solution button!