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Zoom meeting did not record

bpcl62400
New Member
New Member

I am new to Zoom and had an issue with recording a meeting with the Free account. I have a MacBook Air with the Safari v. 17 browser and downloaded the app for my meeting. At the start of the meeting, I got a pop-up prompt that said "Enable video recording." I clicked yes and assumed the meeting was recording. At the bottom of the screen, there was a button that said "End recording." The meeting ended after 40 minutes and I did not get to click End Recording. I looked into my Zoom account from the website and under account, I checked meetings and recordings. There is no video file to be found. Any thoughts on why the meeting did not record?

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