Zoomtopia is here. Unlock the transformative power of generative AI, helping you connect, collaborate, and Work Happy with AI Companion.
Register nowEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Learn moreKeep your Zoom app up to date to access the latest features.
Download Center Download the Zoom appDownload hi-res images and animations to elevate your next Zoom meeting.
Browse Backgrounds Zoom Virtual BackgroundsEmpowering you to increase productivity, improve team effectiveness, and enhance skills.
Zoom AI Companion2024-05-21 10:10 PM
Hi all!
I've been using zoom for a wee while and then all of a sudden when I've sent zoom meeting links out to my clients, when they open or click on the zoom link, they are being prompted to 'Please sign-in with a commercial zoom.......' Can someone please help me to navigate (I'm presuming) my end when scheduling a zoom meeting.
Thank you so much.
2024-05-23 06:36 PM
Welcome to the Zoom Community, @Piripi1974.
This is likely due to having checked the "Require authentication to join" item under Security when scheduling a meeting:
Note that this requires that they be logged into a Zoom account, but further, please note that there are certain types of logins that can't be intermingled in this regard. For example, apparently you are on a commercial account, but some of your attendees might be on government or healthcare accounts.
2024-06-14 04:41 AM - edited 2024-06-23 10:12 PM
Thank you for answering, please mark it as solution.
2024-12-01 03:59 PM
Thanks for help!