Zoom keeps asking to login

[Reditguy]

Hi, we SSO'd Zoom to our AzureAD tenant but the Zoom desktop app keeps asking us to log into the client everyday....we have to click on the SSO icon at the bottom of the login screen at least once a day. I checked the SSO setting and it says 30 days Any idea on how to resolve?

[MicahHoffman]

Hello,

There is an idle timeout setting on the IDP side that Zoom cannot control, if you adjust this idle timeout to a longer timeframe, you will not be logged out as often.

Thanks,

Micah

[Reditguy]

You mean in AzureAD? Where would thus setting be? We use Azure AD with webex and other apps and do not have this issue.

[MicahHoffman]

Exactly, I believe it is a setting within AzureAD. Do you know if your AzureAD settings have a per-application timeout? If so, that timeout setting might be something that you could match with Zoom and a known good application. 

[maxmarv]

Hi!  Where can I find this?  I do not use AzureAD.  thanks

[jtenharmsel]

If you login to Zoom as an admin and go to Advanced -> Single Sign-On,  scroll down to the Security section and look for the checkbox for "Enforce automatic logout after user has been logged in for: ".  You can either change the timeframe or uncheck the box.