Zoom it still requires me to insert a meeting ID and a passcode

[SWelcome]

I have a user who whenever he uses Zoom still requires him to insert a meeting ID and a passcode -   there is no automatic connection.  Any ideas?  I have gone through the Admin account settings, reviewed his settings in Zoom vs. mine, and can not find anything different? We did a test meeting and it did ask him to enter the ID & Passcode.  Thanks.

[RN]

Hey @SWelcome, if you go to the Web Portal within your Profile Settings, you can enable the Embed passcode in invite link for one-click join. The Meeting passcode will be encrypted and included in the invite link to allow participants to join with just one click without having to enter the passcode.

[SWelcome]

This option is already enabled.  thanks. 

[RN]

@SWelcome with enabling that setting, was this able to help you out? If so, don't forget to click the Accept as Solution button! Thanks!