cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom crashes as soon as its opened

drparraga
Newcomer
Newcomer

‎2021-12-01 10:26 PM

Today magically zoom crashes everytime its opened or even tweaked.

 

I tried reinstalling, updating my drivers, updating my BIOS and nothing. I saw a post that suggest to change some zoom settings, but when i click on the option settings zoom crashes. It´s there a way to downgrade zoom version?

0 Likes
2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-12-08 01:21 PM

Hey @drparraga, have you tried installing the latest version of your Operating system as well as the latest version of Zoom from https://zoom.us/download ? Are you prompt with any specific error code as well? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
0 Likes

drparraga
Newcomer
Newcomer
In response to RN

‎2021-12-09 08:08 AM

I reinstalled zoom 3 times the day of the incovenience, at the 3rd try it worked well, i dont know what was wrong before.

0 Likes