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Zoom AI Companion2022-01-06 11:00 AM - last edited on 2023-06-29 10:56 AM by RN
In the last month, zoom has crashed at least three times in the middle of recorded meetings or webinars. I have attached the error report from zoom. I use zoom for coaching and webinars. Please help.
My setup is Macbook pro m1 max. ATEM Extreme switcher, USB-c imput into Macbook as a camera for zoom, audio input through USB-C connection in Mac. External HDMI monitor connected to Macbook. i have updated zoom and all files on MacBook. It is still crashing.
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Translated Report (Full Report Below)
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2022-01-10 12:25 PM
I've had the same issue twice and my crash report is basically identical. I did take an update after the most recent crash but didn't see a related fix in the release notes.
2022-01-11 01:38 PM
I'm having this exact issue as well on a MacBook Pro with M1 Max processor. This is only happening on the Silicon build of the Zoom app, though. When I switch to the Intel build I don't experience a single crash. I've attached two crash reports from the most recent crash.