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Zoom black screen

jhoodspe
Newcomer
Newcomer

My camera works on the computer camera app but shows a black screen while in zoom meetings. It used to work so not sure why it changed. I have checked the camera settings to allow zoom to access and it shows to be on. Not sure what else to do. 

1 REPLY 1

Humashankar
Community Champion | Customer
Community Champion | Customer

Hi @jhoodspe 

 

Try a different browser incase it is from Web, From App, reintsall which will solve the issue.
Else Try with Another User Account

 


Hope this helps - Happy to help further !!

 


Thank you very much and have a fantastic day!

Warm regards

Huma