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Zoom app not appearing on my windows 10 desk top

DebbieM1
Explorer
Explorer

‎2023-11-01 04:57 AM

HI is anyone else having trouble getting their zoom app to work on their Windows 10 desktop? I have uninstalled, downloaded and installed over and over. I also restart my computer after I do these things. Thanks.

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ifurman
Community Champion | Customer
Community Champion | Customer

‎2023-11-01 05:47 AM - edited ‎2023-11-01 05:54 AM

What version of Zoom are you running? 5.16.5 and 5.16.6 have been giving users some issues loading especially in Windows Server 2019. Try 5.15.11 from here,  https://zoom-us-zoom.en.uptodown.com/windows/versions