Zoom Workplace App stopped signing/working on MacOS 13

[EasonHuangGo]

Hi Everyone,

      Recently zoom workplace app doesn't work on My Macbook. (It works well last year)

It shows  cannot sign in on the app however I can log in on the zoom website.

It is also fail when I tried to join a meeting by using zoom app. I can join a meeting on the zoom website.

My environment is 

MacOS Ventura version: 13.7.4

Zoom app version: 6.3.10 (49367)

Anyone knows how to fix it?

Thanks!

[ccmerks]

Exact same problem, except I’m running macOS  v15.5.  I have a weekly call that I have been connecting to via the Zoom Workplace app. It has been working fine for that last 6 months but suddenly started failing last week (7/9/2025). Consistently returns “Unknown error -1” when attempting to sign in.