cancel
Showing results for 
Search instead for 
Did you mean: 

Zoom VDI increase video resolution

Eric_R
Explorer
Explorer

Hi all,

we use in our company zoom meeting client and zoom vdi meeting client v5.8.4 (for VMware Horizon).
We recognize that the webcam resolution is much lower on the zoom vdi client. It looks like 320x240.
If we use ne normal zoom client in vdi we get a much better resolution (720p). How can we increase the resolution in the zoomvdi client? It doesn't help to activate the HD option.

 

Thanks in advance,
Eric

1 ACCEPTED SOLUTION

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Eric_R, recommend reaching out to our Zoom technical support and they can further help enable HD on your Zoom. Here is more info on Using Group HD video

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

View solution in original post

1 REPLY 1

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @Eric_R, recommend reaching out to our Zoom technical support and they can further help enable HD on your Zoom. Here is more info on Using Group HD video

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!