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Zoom VDI fails

teandrle
Newcomer
Newcomer

Zoom VDI launch failure.. 

I have both the latest Zoom and ZoomVDI installed. When I launch Zoom VDI as I have always done in the past I get this error and nothing else to go on.  I have to uninstall Zoom VDI and use it without the redirect capabilities which is not as good of an experience and can affect audio significantly. 

teandrle_0-1684514122198.png

 

1 REPLY 1

willjoe2442
Contributor I
Contributor I

Check if the currently installed Thin Client version is newer than the one being installed. To resolve this issue, uninstall the existing plugin and try reinstalling the new VDI Plugin

 

Regards,

Diana