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Zoom VDI - Share Sound?

DevoDog68
Newcomer
Newcomer

Can you share sound when using Zoom VDI?

 

I've done a couple of tests and so far, have had no luck.

 

First test was remoting into a computer using VMWare Horizon and Share Sound doesn't work.

 

Second test was a user physically at their workstation (but launching Zoom VDI) and Share Sound doesn't work.

 

Seems to me that if it's unsupported, it shouldn't have the Share Sound option.

 

Or is this just a bug?

2 REPLIES 2

Jameswalter
Contributor III
Contributor III

For the video content in the shared session, the VDI plugin is not used. Audio is sent from the virtual desktop to the VDI plugin where it is mixed with the user's audio and sent to the Zoom cloud and sent to everyone.

 

Greetings,
James

DevoDog68
Newcomer
Newcomer

Doesn't work, though. Tested on different machines including one that was NOT being used via a VMWare session is it didn't work.  Can't share audio.  Opened a support ticket with Zoom.