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Zoom Sharing

dimuth09
Newcomer
Newcomer

‎2021-09-21 10:24 AM - last edited on ‎2022-03-10 01:46 PM by Community Moderator | Employee

Participants zoom keeps crashing when I shares my screen. It usually happens when the number of people in the meeting is high. Then how to solve this problem please

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1 REPLY 1

bevpie
Explorer
Explorer

‎2021-09-21 10:40 AM

Are you using HD video, hifi music mode or stereo sound? These features require more bandwidth and require more CPU utilization for the host and all participants. I do not use WIFI when I'm hosting and sharing - I am wired (in fact, if you're using stereo sound or hifi, Zoom recommends using a wired connection). This has given me much better internet connectivity and fewer issues with internet stability. I hope this helps!

GSI, MCCT® Certified Trainer, RPR Certified, ABR®, PSA®, SFR®, RSPS®, C2EX®, AHWD
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