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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zoom Recording - Samsung / Android

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anson200
Explorer
Explorer

‎2024-10-02 07:54 AM

Hello, Thank you for your time.

I have not logged in my account before joining the zoom meeting ( which means i need to type my name before joining the meeting)

 

and after that, I pressed "record" button for the meeting and the host of the meeting approved me for the recording. 

 

and then we processed our meeting for an hour and then finished so i pressed "leave" cause i though the recording file will be saved in my mobile. However, I can not find the zoom recording now. Please help as it is very important to my family. Thanks

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-02 02:58 PM

Hi @anson200, and welcome to the community 👋 I understand this is very important to you, and I'd be happy to help. Could you try the following steps? 

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. Click the Cloud Recordings tab. A list of cloud recordings that you started and have finished processing will appear.
  4. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.

Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2024-10-02 02:58 PM

Hi @anson200, and welcome to the community 👋 I understand this is very important to you, and I'd be happy to help. Could you try the following steps? 

  1. Sign in to the Zoom web portal.
  2. In the navigation menu, click Recordings.
  3. Click the Cloud Recordings tab. A list of cloud recordings that you started and have finished processing will appear.
  4. Adjust the date range and status, then search by host, meeting ID, topic, or keyword.

Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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