Zoom Pro upgrade

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2022-10-14 06:39 AM
Im trying to test zoom pro for a week. I had my upgrade done but the settings didn't change at all! I still have 40 min limit on my meetings!
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2022-10-14 07:25 AM
Hi, @GabrielaLeite,
You need to assign your newly purchased license to your user account. See this web page for assistance:
https://support.zoom.us/hc/en-us/articles/115004976063-Assigning-a-License
Follow these steps taken from the article:
- Sign in to the Zoom web portal.
- Click User Management, then Users.
- Locate or search for the user who you want to assign a license. There will likely only be your single account – click your account
- Click Edit at the end of the user row. This will open a window.
- Choose the User Type to assign, selecting “Licensed”.
- After choosing the User Type, use the drop down to select the license. There should be an indication that you have 1 available user license. Click that.
- (Optional) Assign add-ons by checking the boxes for the add-on. You will not likely have any add-ons, so skip this step.
- Click Save.
The license is now applied to your user account and you can use it immediately.
