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Zoom/Outlook Integration 'Join' Button

SciMar_Edwin
Newcomer
Newcomer

Hi all,

 

Have anyone here experienced issues with clicking on the join meeting button on outlook for a Zoom meeting? It works intermittently. And sometimes it thinks it's a TEAMS meeting. The calendar is also not synced properly on Zoom vs Outlook.

 

Thanks!

10 REPLIES 10

JSturm
Explorer
Explorer

Yes, we have seen this too.  Any workarounds?  Other than ignoring the "Join Online" button?

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @SciMar_Edwin and @JSturm are you using the Outlook add-in or the Outlook plugin (desktop) and on Mac or Windows? 

 

Here's more KBs on integrations with Microsoft Outlook

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @SciMar_Edwin, just checking in on my reply on wondering if you are using the Outlook add-in or the Outlook plugin (desktop) and on Mac or Windows? 

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!

Using Zoom Add in for outlook on a Mac

DNort195
Newcomer
Newcomer

Still no help from any of above - surely this is coming up a lot everywhere.  Anyone have a simple resolution?  This is across Mac and PC desktop 

DavidMeu
Newcomer
Newcomer

Same here for mac recieving that message while clicking the join button.

DavidMeu_0-1655819536073.png

 

bbest
Newcomer
Newcomer

We are seeing this issue too and it is creating quite a bit of confusion as people are waiting in the MS Teams lobby when the meeting is actually on Zoom. Any ideas on a resolution?

 

Thank you

David_at_sos
Newcomer
Newcomer

Any solution to this?

ZachG
Newcomer
Newcomer

This may be related to a change to Outlook in late 2021/early 2022 that creates Teams meetings for every new meeting by default. My organization has found disabling this setting to be very helpful in improving the use of Outlook to access Zoom meetings. The steps we use are:

  1. Go to Outlook online (https://outlook.office.com/) and Click on the Settings gear in the top right of the screen.
  2. Type “Events you create” into the search bar, and select this option from the list that pops up. This should take you to the “Events and invitations” settings page.
  3. Make sure the option to “Add online meetings to all meetings” is unchecked.

T-Man
Newcomer
Newcomer

Global setting which can be done by your 365 Administrators


Set-OrganizationConfig -OnlineMeetingsByDefaultEnabled $false