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Zoom Meeting - mic and speaker stops working after a 4-5 minutes in to the meeting

naresh_n
Newcomer
Newcomer

‎2021-08-17 10:18 AM

Hi,

I have an issue with the Mic and Speaker. They suddenly stop working after 4-5 minutes into the call. Neither I hear the voice nor the other party hears me. It is causing me a lot of issues. I have to leave the meeting and join back. My device is iPad 8th Gen Wifi only.  Facetime and other calls work fine. I see this issue only with zoom meetings.

I just re-installed the Zoom app from the AppStore and it is on the latest version.

 

Let me know if I am missing any settings or if possible I can provide logs but need to know the way to collect them. 

Any help to fix this issue is greatly appreciated.

 

Thanks,

Naresh

 

2 REPLIES 2

lizrush
Newcomer
Newcomer

‎2021-08-17 11:30 AM

I can't get in.  It says no zoom today 

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LeanWalrus
Newcomer
Newcomer

‎2021-08-31 03:31 AM

Hi,

I have the same problem on Mac from a few weeks ago. Nothing fixes it. It was working ok and suddenly it stoped working a few mins into the meeting. It started to fail about 2 updates ago . 

Regards

 

0 Likes