cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

Zoom Keeps Crashing

wigglesthegreat
Newcomer
Newcomer

Every time I join a meeting in zoom, it boots me out, then tries to load me back in which boots me out and crashes zoom.

My zoom is up to date, so are all my drivers and windows. I have refragmented my computer and uninstalled and reinstalled zoom multiple times, taking all zoom files off my computer with it. The problem persists.

Any ideas?

2 REPLIES 2

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @wigglesthegreat 

 

I would suggest trying the 64-bit version of Zoom:

 

https://zoom.us/client/5.8.1.1435/ZoomInstaller.exe?archType=x64

 

 

Hi,

I have made sure I've downloaded the most recent Zoom 64 bit client, I've uninstalled, re-installed, checked drivers.  This sems to be happening ever since windows 11.  Any help is greatly appreciated  

It also crashes in Settings when I'm just checking the video or Audio Tab.