cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Zoom Cloud Recording as Co-host not found

Andrewneedshelp
Explorer
Explorer

I need some help! I cannot find the cloud recording of a meeting which I recorded as co-host. I closed my computer (folded shut) before ending the recording (which caused me to leave the meeting). After waiting 24 hours, the recording has still not shown up.

 

Where might the recording have gone?

 

 

1 ACCEPTED SOLUTION

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Cloud recordings always end up in the account of the meeting owner, the person who scheduled the meeting (usually the Host, but not always).

 

 Contact the meeting organizer for access to the recording. 


Ray -- check out the GoodClix website or the Z-SPAN website.

View solution in original post

5 REPLIES 5

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Cloud recordings always end up in the account of the meeting owner, the person who scheduled the meeting (usually the Host, but not always).

 

 Contact the meeting organizer for access to the recording. 


Ray -- check out the GoodClix website or the Z-SPAN website.

Would this also be the case if I was cohost and I recorded to desktop?

 

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

No, local recordings always end up on the device used by the attendee who initiated the local recording - regardless of whether they were Host, Cohost, or just a participant. See the Settings window, Recording tab for the location of recordings. 


Ray -- check out the GoodClix website or the Z-SPAN website.

Hi, 

 

So there's no point recording on the Cloud if you're co-hosting?

It's impossible to retrieve that way on the co-host account?

 

The recommendation would be to record locally, then?

 

Thank you, 

 

Xavier

Ray_Harwood
Community Champion | Customer
Community Champion | Customer

Hey, @XavPer,

 

I wouldn’t say “no point” – meetings belong  to the host, and recordings belong to the meeting … neither of which belong to a cohost. 

If your purpose is to have your own recording, record locally. If your purpose is to have clean video (separate speaker, gallery, share screen views) for post-event editing, record to the cloud and ask the host to give you access to view/download. Not that difficult, if you’re working with/for the host. 


Ray -- check out the GoodClix website or the Z-SPAN website.