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2021-08-19
12:33 AM
- last edited on
2022-03-25
10:00 AM
by
Bri
I found out that \Zoom\data\WebviewCache\wpvhcxiwqm2ueaiwq7ruma\zoomapps\vgq4KppeTSuucqC8ckGAYA_PT\EBWebView\BrowserMetrics is dumping files here. This can empty my drive c space. As a workaround, I uninstall then install again the app just to recover my storage.
How do I fix this? Please help.
2021-08-19 03:41 AM
Hello @sheilafrancisco ,
Thanks for reaching out and writing us on the community.
This has been reported to our engineering team and we are looking for a possible solution already. Meanwhile, please could you try the below two workarounds and see if that helps:
> Please follow the given steps: Disable BrowserMetric for Microsoft Edge
OR
> Disable Zoom app from the web portal by signing into zoom.us --> Navigate to settings --> Zoom Apps --> Disable 'Zoom Apps Quick Launch Button'
We will keep you posted as we hear back from our team.
2021-11-17 12:59 PM
no