cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Zomm VDI crashes in Citrix-Environment

TF
Newcomer
Newcomer

Hey there,

 

we are facing issues with Zoom VDI 5.9.1 in our Citrix Environment (CVAD 1912 LTSR).

Every now and then Zoom crashes in running meetings. After that it is not possible to join the meeting again until the user logs off and on again on the virtual machine. It seems like something has hung up and the VDI-Client has lost the connection to the plugin on client side.

We are using Remote Desktop Hosts on Windows Server 2016.

Any suggestions?

 

Greetings,

TF

2 REPLIES 2

UsedToLoveZoom
Newcomer
Newcomer

Did you get anywhere with this? We have a similar situation where the local zoomvdi folder grows very large - up to 5GB, then zoom crashes in the virtual desktop and the user cannot reconnect their session until the local zoomvdi folder is cleared down

RN
Community Moderator | Employee
Community Moderator | Employee

Hi @TF @WesleyGill_2022 as it's been some time since you've posted this discussion, wondering have you looking into our KB on Updating Virtual Desktop Infrastructure (VDI)

⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯⎯
Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!