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Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

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ZOOM GOT STUCK

SUMESH5141
Newcomer
Newcomer

Whenever I connect to a Zoom call over WiFi from my laptop, the Zoom desktop application starts and sits on the "Connecting..." screen for a good 30-45 seconds. Internet speeds are 300 plus megabytes up and down.

3 REPLIES 3

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @SUMESH5141 

 

Does this happen on any WiFi network, or just one particular network?

 

If just one network - is this your network, or someone else's or a third-party network?

 

Rupert

cyliang368
Newcomer
Newcomer

I also had this problem since last week.

hongyangsun
Newcomer
Newcomer

I got the same issue...