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Why Recording File so big?

mikey138
Newcomer
Newcomer

why are some recording files 3 to 5 times larger than others?

we have several user accounts that record one-hour videos.

one account generates one-hour video files that are 150MB.

Another account's one-hour video would be 700MB. Why?

1 REPLY 1

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @mikey138 , thank you for your contribution to the community! 

I know it has been a bit since you posted, but I wanted to provide some clarity. If both recordings are the same length of time then they should be about the same size. However, if one is 1 hr and another recording is 1.5 hrs then you will see a change in the file size, for example. Can you confirm that both recordings are the same length?

 

Keep me updated!

Carla 

Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
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