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When I turn off my video, my avatar no longer appears, just the black box

Fenella
Newcomer
Newcomer

‎2023-03-02 05:42 PM

When I turn off my video during meeting, a black box appears.  My avatar used to appear.  I wonder if it has anything to do with the new Apple OS I just downloaded - Ventura OS 13.2.1 ... 

If anyone can offer a solution to this I would be very grateful. 

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