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When I joint a breakout room and return, my audio doesn't work - they can't hear me

simkimm
Newcomer
Newcomer

Just recently, when I log on my audio works just fine, then, I go to a breakout room, audio is fine, but when I leave the breakout room, my audio doesn't work - they can't hear me. BUT, if I go back to the breakout room and immediately come out of it again, my audio works.

 

So, I lose audio if I transition from breakout rooms.

3 REPLIES 3

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @simkimm 

I'm sorry for the late reply, but I wanted to check in. Are you still having this issue? If so, I want to help 🙂

 

Zoom Community Team 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

CarlaA, I am having this issue with my Zoom.  I am in and out of breakout rooms frequently and, almost always, it loses my speaker connection and, infrequently, it mutes my mic.  Any thoughts on a solution?

AbhijitsDeshmuk
Newcomer
Newcomer

I have simillar problem on my Windows Phone. When I enter a breakout room the Audio stops and when you try to switch the Mic or speaker then it briefly starts and goes off again.