What's the meaning of "Join Meeting Time" in the Zoom Dashboard?

[YiZOU]

Hi,

From recent meeting details in the Zoom dashboard, there's a new column called "Join Meeting Time." What is it?

Thanks.

[jrmagno · Accepted solution]

"Join Meeting Time" is a relatively new column in Zoom’s meeting dashboard and reports!

- this shows the exact timestamp when a participant clicked the link or used the app to join a Zoom meeting — basically, the moment Zoom registers them as attempting to connect.

Join Time - When the participant fully connects to the meeting (after Zoom handshake, possibly after lobby/waiting room).

Leave Time - When the participant disconnects or exits.

Join Meeting Time - When the user initiated joining the meeting (clicked the link, dialed in, or opened the app).

You can now see how long it took participants to actually get in, especially helpful if they were stuck in a waiting room, authentication process, or experienced connection delays.

[YiZOU]

Thank you so much for your explanation. 

[bstrelko]

@jrmagno , thank you for explaining yet another facet of Zoom that is not covered in any customer-facing documentation (hint: PLEASE ADD ALL CHANGES TO THE PLATFORM TO RELEVANT KB ARTICLES AS SOON AS - OR SLIGHTLY BEFORE - THEY ARE RELEASED).

Can you clarify what you mean when saying "exact timestamp when a participant clicked the link or used the app to join a Zoom meeting" ?
Since a value like '1.16' is not a timestamp and you also use the verbiage 'how long it took participants to actually get in', which is a duration, I'm confused.
If this is actual a duration, what are the units? Seconds? What are they in relation to?

If "Join Meeting Time" = 1.06 and "Join Time" = 01:00:46 PM, did the 1.06 (assumably seconds) take place leading up to 1:00:46 or immediately after 1:00:46?

[jakubs]

Yeah I am with you here, it doesn't make sense to be a timestamp, looks like it's the time it took users to join the call.

You can also see on the dashboard that Zoom classifies <5 seconds as "normal", 5-10 seconds as "warning" and over 10 seconds as "critical"

I have some people falling under critical, so it would be nice to know what to do about it.