What happens to session recordings when a host user's account was deleted?

[MennaElTobgi]

Hello, we are facing an issue at the moment due to removing a host from a system and we want to retrieve the recordings of the sessions that were on with that host,  main account though is for a company, and that account is paid and still there, but of course, the recordings are now missing because of removing that host/user.

Sessions had more than a host but the host who had the recordings was deleted. 

So please advise what should we do.

[Ray_Harwood]

Hi, @MennaElTobgi,

Please contact Zoom technical support with a Support ticket:

Support Ticket: https://support.zoom.us/hc/en-us/requests/new 

Most Zoom Community folks  are customer-volunteers with no access to your account, and I don’t think this is something you’ll be able to correct on your own, now that the user has been deleted.