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Important updates from Zoom Support:
  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

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What happened with last update?

mstmae
Newcomer
Newcomer

Hello! I can only assume there was a recent update, but it has made me unable to record, change background (it put my head in a circle??), or any of the features I use as host. This is a paid account. Please advise. Thank you!

1 REPLY 1

Bort
Zoom Employee
Zoom Employee

Sounds like you are connected to meetings with the web client, rather than the full desktop client. Please make sure you have Zoom downloaded and installed from our Downloads page

 

Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.