Waiting Room on Calendly links

[SBC]

I have a paid account, but suddenly my calendly meetings with Zoom integration are throwing people into waiting rooms. I've double checked my settings, and waiting rooms are not enabled on my Zoom account - only passcodes. Please advise as the waiting rooms are not working for my meetings. 

[hungrypanda]

Have you resolved this issue? I'm experiencing the same and am looking for a solution. 

[hungrypanda · Accepted solution]

I found this article on Calendly's Help: https://help.calendly.com/hc/en-us/articles/360047022453-Securing-your-Zoom-video-conference-with-a-...

Once I LOCKED the Password Setting in my paid Zoom account it no longer is forcing the Waiting Room. I had it turned on, but not locked. That seems to have resolved it. 

[iddoav]

Thank you. 

Is this the one you changed?

[iddoav]

Or this one:

?

[hungrypanda]

It looks like this one. See the article I linked to. It has a screenshot of the correct one to LOCK. Note: this is only for paid plans

[megamorph]

I have this issue too even though I am on a free account and am the only owner.

I only want waiting room enabled. Per the new policy, just having waiting room should be enough.

[jess4]

The problem with this is that then you can never use a waiting room for other meetings if you do need it.  Why isn't there an option to make the settings different by the user in an org zoom account with multiple licensed profiles?