cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

Virtual Background

noahdamjanovic
Newcomer
Newcomer

I got my zoom laptop about two weeks ago. It is the newest macbook pro m1 chip. I have not been able to use a virtual background at all. I have tried everything. Could anyone help?

1 REPLY 1

alexisbrown
Community Moderator | Employee
Community Moderator | Employee

Hi @noahdamjanovic ,

 

I would try uninstalling and then reinstalling your Zoom application. When reinstalling, ensure you're on the latest version.

 

Let me know if that fixes the issue - thanks!