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2022-02-02 09:52 AM - edited 2022-02-02 09:58 AM
I cannot use virtual backgrounds (I want to use the 'Blur' effect) without a green screen. I don't have a green screen, but I have looked at the system requirements for virtual backgrounds and I believe I meet them. I should be able to use virtual backgrounds without a green screen. Please help me figure out why I cannot enable a virtual background, specifically 'Blur', without the use of a green screen.
These are my systems:
- Zoom Version: 5.9.3
- Macbook Air (2017)
- macOS: Montery Version 12.0.1
- Processor: 1.8 GHz Dual-Core Intel Core i5
These are the requirements for virtual backgrounds without a filter:
- Zoom desktop client, version 4.6.4 or higher
- macOS 10.13 or later
- Supported processors (720p background video)
- Apple M1 (Macbook Air and Pro)
- Intel i5
- 2 cores or higher
- 6th generation or higher
- macOS 10.14 or higher
2022-05-12 11:53 AM - edited 2022-05-12 11:55 AM
Hi @bevors121121 as Zoom requires a 6th generation i5 dual-core processor that requires macOS 10.14 or higher. The Macbook Air seems to have an i5-5350U Processor which is a 5th Generation Intel.