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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Virtual Background

jerj
Newcomer
Newcomer

‎2021-10-07 12:21 PM - last edited on ‎2022-03-03 01:46 PM by Community Moderator | Employee

I have a virtual background video and I'm trying to download it.  I had a hard drive crash and lost the file.  It is still on one of my Zoom accounts, but I want to get it to my other account (i.e. download it to my hard drive so 

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2 REPLIES 2

Creola
Community Champion | Employee
Community Champion | Employee

‎2021-10-08 06:41 AM

Hi @jerj ,

 

I would try right clicking on the picture in the Zoom account to save it onto your computer.

Hope this helps.

 

Best regards,

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jerj
Newcomer
Newcomer
In response to Creola

‎2021-10-08 09:42 AM

Thanx for your suggestion.  I get no options/menus when I right click.  Is it maybe different on mobile?  I'm trying from my laptop and in the backgrounds portion of the settings.  Is it stored somewhere in the Zoom system files (and user accessible)?  It's not a huge thing...just a cool background I'd like to save if it's semi-doable.

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