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Virtual Background not supported on Intel N100 processor?

IExpectSpam
Newcomer
Newcomer

‎2023-09-02 10:40 PM

I've got a processor that seems to meet the requirements for the Virtual Background feature, but the option is not made available in Zoom.

 

The processor is the Intel N100. It is the 12th generation Intel successor to the Pentium / Celeron line, and it includes Intel UHD graphics.

 

Is this processor missing some necessary features? Or is Zoom maybe using a whitelist for the feature and it's not included the new names for the Pentium and Celeron chips?

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1 REPLY 1

PatheeTommy
Newcomer
Newcomer

‎2023-09-05 10:20 PM

I asked same question to Zoom support, but they just send me a well known "supported proccesor list".

I think that they don't understand that N series is successor of Celeron series.

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