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Viewers Can't See Annotations On Shared Screen

therealdatngo
Newcomer
Newcomer

‎2023-08-17 08:14 AM

Hello,

 

I am a teacher using Zoom to teach my classes online. Since I updated to the latest version of Zoom (5.15.7), my students can no longer see my annotations and drawings on the shared screen. They would see what I write on the screen but soon after all the annotations disappear on their screens. I can still see what I write on my screen but they don't. I suspect the issue has something to do with the pause button on the shared screen. Every time I hit the pause button, the annotations disappear on my student's screens. Even when I hit resume, my annotations wouldn't show up on their screens again.

 

I had to downgrade to version 5.14.11 of Zoom and things are working just fine now. I want to be able to use the latest version of Zoom without this issue. Please help!

 

Thank you!

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