cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Video not working

captmal2517
Newcomer
Newcomer

I have tried all of the troubleshooting fixes to get my camera to work. I have a basic plan. The app is not giving me any errors the screen is just black. The camera is working, I've updated my drivers, uninstalled and reinstalled zoom, checked permissions and firewalls, and restarted my laptop but there is no change.

0 REPLIES 0