cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Video not working

captmal2517
Newcomer
Newcomer

I have tried all of the troubleshooting fixes to get my camera to work. I have a basic plan. The app is not giving me any errors the screen is just black. The camera is working, I've updated my drivers, uninstalled and reinstalled zoom, checked permissions and firewalls, and restarted my laptop but there is no change.

1 REPLY 1

TDdoc
Newcomer
Newcomer

Didi you ever receive response from ZOom. Im having same issue.No video only on zoom