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Video not working

Lilgar
Newcomer
Newcomer

‎2022-11-03 08:51 AM

My video is not displaying.  When I first signed up on this new device last week it worked now it is not.  Can you please help. thanks!

 

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2 REPLIES 2

Eliot
Community Champion | Zoom Partner
Community Champion | Zoom Partner

‎2022-11-03 10:22 AM

hi lilgar,

 

these links may help you fix your video issue.

Testing your video – Zoom Support

Joining a Zoom test meeting – Zoom Support

Troubleshooting camera issues during a meeting – Zoom Support

 

thanks,  eliot

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Jameswalter
Contributor III
Contributor III

‎2022-11-03 11:57 PM

Windows Media Player cannot Play the File – In case of this error, this message will appear- “Windows Media Player cannot play the file. The player might not support the file type or might not support the codec that was used to compress the file.”

iOS video not playing in Windows– Due to the vast difference between the 2 platforms, playing an iOS video on Windows can turn into a task. However, with the right supporting codecs, it can be played with ease.

SD card videos on playing– If the video is the original one and unchanged. Then there must be some underlying error that is restricting it to play.

Unable to play video on phone– An outdated version of the application or temp files result in not playing videos on phone.

 

 

Regards,
James

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