cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:

  • Effective immediately, customers with subscription plans greater than $10 USD/month may receive live chat support. Sign in and visit our contact page to view your support options.

  • Starting February 1, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to keep using SMS/MMS capabilities on their numbers.

Video lags when screen sharing

aapalileo
Newcomer
Newcomer

‎2023-05-15 08:36 PM

Hi,
My video and audio lag and freeze when I'm sharing a Powerpoint deck (Macbook). I also notice the laptop getting very hot. I need to put an ice pack under the laptop. Any ideas how to prevent overheating and lagging?
Thanks!
0 Likes
1 REPLY 1

Jameswalter
Contributor III
Contributor III

‎2023-05-15 11:25 PM

When you project your screen to your smart TV and receive screen mirroring lag, you need to check the adapter you are using. Maybe the adapter you use currently doesn't support your device. In this condition, it is a good choice to use an HDMI adapter to get rid of the lag.

0 Likes