cancel
Showing results for 
Search instead for 
Did you mean: 
The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Video issue

pmorrison
Newcomer
Newcomer

After a recent update, my video know goes off to make me look like a 
character in an Andy Warhol painting.  Can anyone help me correct this?

1 REPLY 1

willjoe2442
Contributor I
Contributor I

How to troubleshoot video and camera problems on mobile
Attempt to start your video by tapping Video.
Check if any other applications are already using the camera. 
Check that Zoom has permission for the camera. 
Uninstall and reinstall the Zoom app.

 

Regards,

Will