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Video goes crazy in meetings

Christine28
Newcomer
Newcomer

I schedule weekly meetings for up to 6 people.  I use the passcode radio box. And I don't know why but during ithe meeting my screen during the meeting starts rotating between all the other user's screen pictures.  Like it goes haywire.  I send this weekly link to myself as well.  I have opened the meeting with the link or opened the meeting with my zoom app and either way the screen eventually goes haywire.  I usually have to turn off my video.  How can I fix this? Thank you!  Christine28

2 REPLIES 2

ZoomTestKitchen
Community Champion | Customer
Community Champion | Customer

I would recommend uninstalling and reinstalling the Zoom application. I'm aware of some video glitches that had been happening, but have since been fixed by applying the latest Zoom version.

If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.


Jeff Widgren | Host of the Zoom Test Kitchen
@ZoomTestKitchen


Jameswalter
Contributor III
Contributor III

Sign in to the Zoom mobile app.
At the bottom of the screen, tap Settings .
Tap Meetings.
Enable the Always Turn Off My Video (Android) or Turn Off My Video (iOS) toggle . If the setting is disabled, click the toggle to enable it.

 

Regards,
John