Urgent Help Needed – Zoom Issues After Latest Update

[oh1628]

since updating Zoom a few days ago I've been experiencing serious issues that prevent me from using the platform properly on my computer:

I can't join meetings, or it takes a very long time to connect.

when i finally get in, the software either freezes or my camera is disabled

i haven't been able to use Zoom on my computer at all since the update.

additionally, Workpalce is not working at all - it keeps asking for a password, and even after i enter the verification code i received by email, the software doesn't accept it.

i can join meetings from my phone,  but it's very inconvenient for work and significantly slows me down.

i'd really appreciate any urgent help or suggestions to fix this

[storyhub]

It is not clear what computer device and OS you are using or how you are connecting. Zoom does not require you to sign-in in order to join a meeting.

If this works please click accept as a solution.

[oh1628]

The connection is done through the link I receive from the meeting owner.
I use Workplace (this was the upgrade, as the previous version kept crashing). My computer is a Lenovo.

Unfortunately, since the upgrade, I haven’t been able to use the Zoom application on my computer.
However, it works fine on my cellphone.

Could you please help me resolve this issue?