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Zoom AI Companion2023-01-11 02:07 PM
My PC did a zoom update yesterday. Since then my camera is glitching. Getting black and white lines and fuzz. Green screen and also camera is freezing. This happened several times during my 1 hour meeting. Can anybody help?
2023-01-11 02:27 PM
I'm having the same problem, Claire! I really hope someone can help us!
2023-01-11 03:18 PM
Just did update and same thing.
2023-01-11 03:32 PM
I have the same problem after update. How to solve?
2023-01-11 03:41 PM
Same thing happening here. My entire business is virtual -- really hoping someone figures this out!
2023-01-11 08:03 PM
same thing happened to me. I raised a ticket and zoom sent a link on video crashes.
try everything including uninstalling the zoom app and installing again and issue still remain.
after 3 hrs realized this happens when I have chrome browser on in the background.
I need the browser on to share files for the meetings and never had problems before today’s update.
2023-01-12 11:24 AM
I have the same problem on zoom after update with Windows 11. Would using Firefox instead of Chrome help? I do need to share lots of files for my work.
2023-01-12 01:54 AM
hi there all . i am having same problem when i join meeting i loose all video. when coming back to main room from breakout room and my chrome book is new. its the update or it crashes
2023-01-12 02:51 AM
Has anyone figured this out?!! I am having same issue, no change internet or device. Suddenly green screen/fuzzy as people join my meeting. Only since most recent update.
2023-01-12 12:44 PM
i am also having the same issue
2023-01-13 06:16 AM
Hi I found the solution from another email thread on Zoom community
Poked around other sites and found this response from Zoom Support: Appears the fix will occur 01/16/2023
Chris V. (Zoom)
Jan 12, 2023, 12:15 EST
Attachment(s)
CleanZoom.exe
2023-01-13 12:09 PM
YOU ROCK! The denoise uncheck of the box seems to be working. YES!
2023-01-17 07:32 AM
Thank u so much!! I will try this