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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Update version

mtp001
Newcomer
Newcomer

 I nee to upgrade my version of Zoom. I am running 5.10.1 and the error message is I need to be running 5.10.3 or higher to sign in. I am not able to logon 

1 REPLY 1

sachinzoom
Community Champion | Employee
Community Champion | Employee

Hello, 

 

Please try uninstalling and reinstalling the Zoom app. If you need help:

 

https://support.zoom.us/hc/en-us/articles/201362983-Uninstalling-and-reinstalling-the-Zoom-applicati...

 

If this response helps, please accept the answer as an accepted solution, so others can benefit as well.