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Update software

pbrown1
Newcomer
Newcomer

‎2021-10-26 02:58 PM

I received a message last week that I needed to update my Zoom software by November 1st.  I am unsure where the "update" button is located?  What will happen if I do not update by then and what does it update?  Any help would be much appreciated!

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4 REPLIES 4

Rupert
Community Champion | Customer
Community Champion | Customer

‎2021-10-26 03:10 PM

Hi @pbrown1 

 

Please follow the steps in the link below to update. Starting November 1st, versions older than 9 months older than nine months will no longer be supported (so they will not work).

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version

 

https://youtu.be/E7zERcVLUBM

 

 

 

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Bort
Zoom Employee
Zoom Employee
In response to Rupert

‎2021-10-26 03:41 PM

@Rupert the enforcement of the 9-month release window has actually been delayed for now. Further comms and updates to that FAQ will be provided when a new enforcement date is set. 

Rupert
Community Champion | Customer
Community Champion | Customer
In response to Bort

‎2021-10-26 03:49 PM

Oh - good to know. Thank you.

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Anita8
Newcomer
Newcomer
In response to Rupert

‎2023-08-18 12:05 PM

This link does not work.  How to I download the latest version?

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