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Untrusted Server Certificates

Sir_Das
Newcomer
Newcomer
Greetings!
 
I hope that you are all doing well. I am Das, a faculty from the Philippines.
I am writing to raise a concern about my Zoom meeting.  Whenever I attend a meeting, the dialog box that says "Untrusted Server Certificates" keeps appearing. Whenever I click "Don't Trust," the box itself will be gone for a while but will appear again after a few seconds. And this repeats seconds after seconds, literally from time to time.
 
May I know how I could fix this? I am hoping to hear from this community soon. Thank you very much.
1 REPLY 1

Rupert
Community Champion | Customer
Community Champion | Customer

Hi @Sir_Das 

 

Please make sure your operating system (Windows or Mac) us fully up to date with any security updates.

 

Then please also make sure your Zoom client is up to date to the latest version.

 

https://support.zoom.us/hc/en-us/articles/201362233-Upgrade-update-to-the-latest-version

 

Hope this helps.

 

Rupert