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2022-11-12 10:58 PM - edited 2022-11-12 10:59 PM
Hi everybody!!
Every time I open the zoom "your app version needs to be 5.8.6 or higher to sign in. Please contat your IT team to update your app". But I'M the IT. So
I tried to update manually from the settings and I didn't have the option.
After that I downloaded a more advanced version of Zoom to my computer and I still got the same message that I mentioned above. Does anyone have an idea how to solve the problem? Thank you
2022-11-14 05:53 AM
hi elad2022,
i suggest that you uninstall existing zoom client and then reinstall it.
this article explains uninstalling and reinstalling zoom clients.
Uninstalling and reinstalling the Zoom application – Zoom Support
this article explains required client update.
Minimum, Prompted, and Slow/Fast Update Versions – Zoom Support
can you sign in to zoom web portal?
https://support.zoom.us/hc/en-us/articles/115005731743-Account-profile
thanks, eliot