Unable to remove meeting password

[ChrisReddy]

I'm on the Pro Plan.

I'm unable to remove the passwords for when participants are logging into Zoom calls with me.

When I follow the instructions below...

1. Sign in to the Zoom web portal 
2. Click Meetings in the navigation menu 
3. Click the meeting topic you want to update 
4. Click Edit 
5. In the Security section, select the Passcode checkbox 
6. Edit the passcode 

It will not let me uncheck the Passcode box meaning I have to keep a password on.

[MGSR]

Hello @ChrisReddy!

Welcome to the Zoom Community! We're glad to have you here.

Since September 2022, Zoom requires that all meetings have a passcode or a waiting room enabled for accounts with a single licensed user, Pro accounts with 2 or more licenses, and Business accounts with 10-100 licenses. If you want to remove the passcode, kindly turn on your waiting room. 

You can read more in this article.