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Unable to play zoom recording on desktop

fateha
Newcomer
Newcomer

‎2022-07-16 11:39 PM

Unable to view recording when im using desktop however able ot play on phone. Not just my device but all of my class too. 

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6 REPLIES 6

AWren
Newcomer
Newcomer

‎2022-07-17 03:01 AM

Same problem playing from cloud here on Windows desktop, and have friends with similar on iPad. As shown in the OP screenshot can see title and download the files, but no way to see or play video.

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tjang
Newcomer
Newcomer

‎2022-07-17 05:40 AM

What happened ?????? A couple of days, I can see any recording video on the web. However, it does not work out of a sudden. 

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MeeshB
Newcomer
Newcomer

‎2022-07-17 06:07 AM

I'm having the same issue (screen shot attached). Anyone hear about a solution yet?

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FinLan
Newcomer
Newcomer

‎2022-07-17 11:01 AM

Same here. The recording plays on iPhone, but not any of my PCs. This is a new problem over the past couple of days.

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Plunch
Newcomer
Newcomer

‎2022-07-17 01:32 PM

Same issue here. Anyone find a solution yet?

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AWren
Newcomer
Newcomer

‎2022-07-17 10:10 PM

Has magically started to play again now 24 hours later. I assume this was an issue with the Zoom servers , they have been rolling out new software versions. It would be great if we have a way to report bugs like this to Zoom rather than just talk to each other. Anyway I hope it is working now for the rest of you.

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